Contact Avalon Communities Customer Service
Avalon Communities Phone Numbers and Emails
Customer Service Number:
-
(703) 329-6300
Avalon Communities Emails:
Legal
Privacy Inquiries
Media
Contact Information
Avalon Communities Website:
Avalon Communities Help Center:
Corporate Office Address:
AvalonBay, Inc.
671 N Glebe Rd, Suite 800
Arlington,
Virginia
22203
United States
How Good is Avalon Communities's Customer Service?
Summary of Avalon Communities Customer Service Calls
170
TOTAL
CALLS
CALLS
01:02
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Avalon Communities?
Payments and Charges Question:
- “Monthly charges”
- “Late payment”
- “Final bill”
Request for Information Question:
- “Speak to a representative”
- “Need help urgently”
- “Confirmation of lease dates”
Staff Question:
- “Issues with current staff”
- “Customer service”
- “Terrible Service”
Product/ Service Question:
- “Stove does not work”
- “My loan clear”
- “Ac broken for month”
Website/ Application Question:
- “Your property in the arts District in Los Angeles application for Tenancy”
- “Application”
- “Application Issue”
Account Question:
- “Account”
- “Forgot keys”
- “Login”
Activation/ Cancellation Question:
- “Cancel vacate”
Employment Question:
- “Employment verification”
Other Question:
- “About leasing office”
- “Pay rent”
- “Dispute”
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Avalon Communities