Avalon Communities Phone Numbers and Emails

Customer Service Number:

  • (703) 329-6300
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Avalon Communities Emails:

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Contact Information

Avalon Communities Website:

Avalon Communities Help Center:

Corporate Office Address:

AvalonBay, Inc.
671 N Glebe Rd, Suite 800
Arlington, Virginia 22203
United States

Avalon Communities Rating Based on 77 Reviews

Rating details

1.7
more details
Customer service
Website
Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

How Good is Avalon Communities's Customer Service?

Rogerio Imw
Rogerio Imw
Feels Disappointed | Mar 20, 2024

Such a worst leasing office

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gerald s Mwc
gerald s Mwc
Feels Neutral | Feb 23, 2023

I event received a city of mt ,ease or else b=number to establish online accountGerald Subar, 112.
Thank you,

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Derotha Aah
Derotha Aah
Feels Satisfied | Dec 01, 2022

Was getting issue with ID verification as a guarantor
Issues was resolved the same day. I was assisted with a process at Leasing office. on a site
Customer service was supportive and helpful

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Summary of Avalon Communities Customer Service Calls

170 TOTAL
CALLS
01:02 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Avalon Communities?

Payments and Charges Question:

  • “Monthly charges”
  • “Late payment”
  • “Final bill”

Request for Information Question:

  • “Speak to a representative”
  • “Need help urgently”
  • “Confirmation of lease dates”

Staff Question:

  • “Issues with current staff”
  • “Customer service”
  • “Terrible Service”

Product/ Service Question:

  • “Stove does not work”
  • “My loan clear”
  • “Ac broken for month”

Website/ Application Question:

  • “Your property in the arts District in Los Angeles application for Tenancy”
  • “Application”
  • “Application Issue”

Account Question:

  • “Account”
  • “Forgot keys”
  • “Login”

Activation/ Cancellation Question:

  • “Cancel vacate”

Employment Question:

  • “Employment verification”

Other Question:

  • “About leasing office”
  • “Pay rent”
  • “Dispute”

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