Avalon Communities
Avalon Communities Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Avalon Communities has 1.7 star rating based on 77 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Avalon Communities to a friend or colleague.
- Rating Distribution
Pros: Location, Staff in rental office, Apartments.
Cons: Extra charges, Customer service, Deceptiveness in customer care.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Avalon Communities has 1.7 star rating based on 77 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Avalon Communities to a friend or colleague.
- Rating Distribution
Pros: Location, Staff in rental office, Apartments.
Cons: Extra charges, Customer service, Deceptiveness in customer care.Recent recommendations regarding this business are as follows: "DO NOT WORK WITH THEM", "Make them show you the elevators in bldg 5", "Big NO", "Do not rent here, they j to want money. No one to complain to. It will be the next projects. Weed smell in the hallways.", "Avoid this place".
Most users ask Avalon Communities for the refund as a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Fraudulent and unauthorized charges
- Awful
Preferred solution: Full refund
User's recommendation: DO NOT WORK WITH THEM
Little to no elevator service in 2 years!
User's recommendation: Make them show you the elevators in bldg 5
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Orlando, FloridaNo response from Avalon Eaves management at Pleasanton, CA
- Poor management and customer service
Preferred solution: Full refund
User's recommendation: Big NO
Current Resident- Fines, not hot water, no heat, High rent
Since moving into Avalon of Wharton we have had no hot water, no ac and no heat many times of the course of the 2 1/2 years! Currently during Thanksgiving with 3 kids with step and the flu I am five days and counting without hot water!
I requested a vendor be called and the tell me the will call them for Monday! On top of that we are receiving random fine for parking. They are not consistent nor do they have a process. It is at the discretion of the front office staff to add $130 fine when they feel like enforcing the rules of parking.
There is no notice of the date or time or where the vehicle is parked! They have miss charged me many times! When you go to speak to the office staff they about the charge, they do not make eye contact and say it's in your lease, I can charge you. The parking garage is a disgrace and is very embarrassing to being guest through there.
Dog urine, cigarette trash, spills near the garbage can that smell awful. My husband's bud has been stolen. Not once has this community taken responsibility for any faults, but feels free to find me and leave me without necessities like hot water or heat!
I have a 3 bedroom and pay, 2650 a month! This is the most horrible experience I have had.
- All
Preferred solution: Price reduction
User's recommendation: Do not rent here, they j to want money. No one to complain to. It will be the next projects. Weed smell in the hallways.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount
Preferred solution: Price reduction
Application
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible Customer Service
Avalon Park Crest has the worst leasing office/specialists ever. No one works there really care about the customers.
They don't even treat you with basic manners and respect. One day I was asking for help from the leasing office and I was humiliated and bullied by an agent. She yelled at me and asked me to get out of the office. She didn't even dare to give me her name and the contact info of the manager.
Funny thing was that I finally found the contact info of her manager and filed a complaint, and then I just got no response. I also called the customer service of AvalonBay Community, and no one ever answered or returned my call. Now I understand where the attitude came from -- it's how they run the office. Once they got you as a resident, they no longer care about your rights, and no one gives a damn.
There are tons of apartments around with better customer service with a bit higher rent, but it's worth it. (Plus the maintenance team is really nice, which makes sense because it's a separate system from the management)
Preferred solution: Apology
User's recommendation: Avoid this place
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaTo review
- Does not care about the health and safety of their tenants
Preferred solution: Full refund
User's recommendation: Don’t ever lease at a Avalon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Woodland Hills, CaliforniaTerrible customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Jose, CaliforniaIllegal harrassment
Today I filed an SCC whistleblower 81 page signed affidavit outlining the illegal activities known to Avalon bay, that include purchasing of illegal Google reviews. Fraud in the application and lease approval. Descriminstion california wide against south Asians by Hispanic property manages, crimes against tenants to coerce tenants to sign unfair lease agreements including breaking into apartments, illegally towing them, filing false civil harassment suits and filing unlawful unlawful detainer actions,
One scheme in particular involves intrinsic fraud from the procurement of fraudulent signatures of process servers supplied by RICO classified long time partners and legal services companies who for profit provide the false documents. Your california law firm partners with these firms and pays for fake documents as part of their illegal scheme of winning fake unlawful detainees through extrinsic fraud, filing proofs of service in courts without serving the tenants. Im most every case, and in specific cases of attorney on retainer for Avalon, 100% of cases in a three year period are won by default, through the use of this scheme.
For example Dana r wares, attorney for KTS, 100% of all cases in Santa Clara county over the past three years, were won as unopposed.
The significance of 100% win by unopposed, is that the percentage cannot be replicated anywhere in california history for any one year period, and wares ratio win is for three years.
This pattern was discovered among many more patterns of fraud, involving Avalon bay.
There is major insurance fraud, fraud in the court. Fraudulent use of civil harrassment secured by sunburned purjery gotten by KTS attorneys who turn Avalon bay employees into perjury in order to get civil harassment orders as partner lawsuits to unlawful detainees.
Avalon bay employees act out on the advise of attorneys to harass tenants through theft, vandalism, false reports made to police, child protective services, and they call in and have cars towed illegally.
These acts cause losses, and while the criminals go unprosecuted ,tenants are stuck with filing claims with their insurance company.
The requirement for carry insurance then becomes loss prevention for the scaling bay employee to acts in the advise of the law firm, who tells employees they will be held harmless, since the insurance pays the claims.
When the insurance agencies learn that the crimes that result in losses are committed by employees at the advise of Avalon attorneys. Lawsuits will follow.
There are six avenues of crimes which could be classified as RICO and those were outlined to the SCC.
Ive given all the information to this contact address numerous times. The fraud goes unchallenged because of collusion. Know this
I am actively fighting off my second round of eviction and fake harassment suits. One of your employees was fired, there are three left to go. You will fire them with out my ask, thats where the evidence will go, or you could handle your business legally. But there is no chance if that. So Im going forward with evidence that will probably get you fired too.
Between now and them, smug employees will falsely accuse me of an act and Ill be arrested. Those with leverage use it.
My leverage wins and your continued harassment only burns you deeper layer.
In the mean time your employees are giving the gate passcodes to thugs who get past the security of the gates and steal. Vandalize and harass.
KTS will not be your law firm in california soon. The PR fallout will force that issue, and youll have no choice
Covid has open the states case history files to citizens and documents are free to view and download.
That access and my research into your cases prove the fraud, and price corporate knows about it.
Thats why the California state BAR, DOJ, irs, insurance commission and the SCC and your *** little system of *** tenants in state court. Wont work.
My cases are in federal court and Im teaching all defendants who are targeted how to do the same.
Federal court will ultimately cost the corporations hundreds of millions.
Do, for not helping me and leaving me to get *** by your california law firm, Im going to *** you straight back and get anyone fired who broke the law.
And your fake Google reviews you purchase. Youre about to be double ***
- Bad maintenance service
- Fire alarms non stop
- Extra charges
Preferred solution: Full refund
User's recommendation: Rent elseehere
Bait and switch with amenities
When touring the property as potential residents, we were shown the beautiful clubhouse, and told it was a great place to have game nights in the game room, get-togethers in the lounge, conduct business in the conference room, etc. this was in September of 2021, when Covid was in full swing.
The leasing office, by the way, was also occupying one of the large resident lounge areas, behind locked doors, because of Covid. That huge room is still off limits to residents, and another resident lounge is also closed because of Covid. When we moved in, we quickly found out that the clubhouse amenities are only open when the leasing office is open; thereby making it off limits during evening and most weekend hours.the gym and package room, however, are wide open behind doors that are never locked, and our package room is notorious as a place where anyone, including people who dont live here, can enter and exit freely.
If Covid is such a concern, why is the clubhouse off limits, but the gym, where people sweat and breathe heavily on machinery that is so close together, not a concern? When speaking with a rep at the company, there was no definitive answer, and we feel completely taken.
User's recommendation: Ask the right questions.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Boston, MassachusettsComplaint of noises
Preferred solution: Make it clear to neighbor this banging is unacceptable needs to stop. I will take legal action if this continues
User's recommendation: I won’t recommend anyone to move here.
REFUSE TO RENT TO LOW INCOME PEOPLE
- Pretend to accept low incone renters
- Fraudulent activities
Preferred solution: Rental units for low income people
User's recommendation: KEEP ALL INFORMATION DOCUMENTED
Real Estate Expert Talks
Maintenance
Rude person running patch crew Satellite Bay
Delinquent Work Requests
User's recommendation: Keep looking, you'll find a worthy apartment
About
AvalonBay Communities, Inc. is a provider of high-quality apartment communities in the high barrier-to-entry markets of the United States. Company develops, redevelops, acquires and manages these types of apartments. San Jose, California; San Francisco; Shelton, Connecticut; Boston, Massachusetts; Chicago, Illinois; Newport Beach, California; New York, New York; Woodbridge, New Jersey; Virginia Beach, Virginia; and Seattle, Washington. Has holds interest in many apartments communities and operates more than 50,000 housing units. AvalonBay works in the Northeast, Mid-Atlantic, Midwest, Pacific Northwest and Northern and Southern California regions. Company started its business in 1978 and it is headquartered in Arlington, VA. AvalonBay also has offices in San Jose, California; San Francisco; Shelton, Connecticut; Boston, Massachusetts; Chicago, Illinois; Newport Beach, California; New York, New York; Woodbridge, New Jersey; Virginia Beach, Virginia; and Seattle, Washington.
Avalon Communities is ranked 237 out of 1954 in Real Estate category
USA
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I would like to speak to this individual as I have the exact problems. 805-807-****