Not resolved

They blocked my account online and don't let me pay. Now I have to send them cashiers' checks + 6 dollars postage fee. I literary hate them! Even the balance is not online ( "due to heavy volume" ) So I even can't see my balance because their online service doesn't work. They told me they will not unblock my account until my lease expires in December. I called their customer service.

Managers on the premises are useless. They do not do anything. Just give the phone # you can call at!!!! They dont solve ANY matter!!

We have HUGE cockroaches in Studio City's appartment, extremely loud noise every day. Hopefully this is the last time I'm renting. Archstone and Avalon are the worst companies you can rent at.

Monetary Loss: $20.

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